In anticipation of an outbreak in Honolulu, Elite Restoration Services is providing critical cleaning services for areas presumed affected by COVID-19. Cleaning refers to the removal of dirt and impurities including germs from surfaces. Cleaning alone does not kill germs. But by removing them, it decreases the number of germs and therefore reduces the risk of spreading infection. Disinfecting kills germs on surfaces. Disinfecting works by using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs. But killing germs remaining on surfaces after cleaning further reduces any risk of spreading infection. Emphasis will be placed on cleaning surfaces more likely to be touched by occupants, commonly referred to as high touchpoints.